At Digiware.io, we value and respect your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. By using Digiware.io, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
- Name, email address, phone number, and billing details when you make a purchase or contact us.
- Account credentials for subscription-based services (e.g., Canva, Instagram) when provided.
b. Usage Data
- IP address, browser type, device information, and browsing behavior collected via cookies and analytics tools.
c. Transaction Details
- Payment method and purchase history for order processing and fraud prevention.
2. How We Use Your Information
We use your information for:
- Providing Services: To process orders, deliver products, and activate subscriptions.
- Customer Support: To respond to queries and resolve issues.
- Personalization: To improve your experience with tailored content and recommendations.
- Marketing: To send updates, promotions, and offers (with your consent).
- Security: To protect against fraud, unauthorized access, and breaches.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with:
- Payment Processors: For secure transaction handling.
- Service Providers: Trusted third parties assisting in service delivery (e.g., hosting, analytics).
- Legal Obligations: Authorities when required to comply with the law or protect our rights.
4. Data Security
- We implement advanced security measures, such as encryption and secure servers, to protect your data.
- Access to your personal information is restricted to authorized personnel only.
5. Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate details.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience.
- Essential Cookies: Required for site functionality.
- Analytics Cookies: Help us analyze user behavior and improve our services.
You can manage cookie preferences via your browser settings.
7. Policy for Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be communicated via email or a notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@digiware.io
Effective Date: 25-11-2024
We are committed to protecting your privacy while delivering the best possible service.
Team Digiware.io
