Faq

Frequently Asked Questions (FAQ)

Welcome to the FAQ section of Digiware.io! Here, we address common questions to help you better understand our products and services.


1. General Questions

Q1: What does Digiware.io offer?
We sell a range of digital products and services, including:

  • Mobile Code
  • PHP Scripts
  • Mac and Windows Software
  • WordPress Plugins
  • Instagram and YouTube Services
  • Trustpilot Reviews
  • WhatsApp Services
  • Canva Subscriptions

Q2: How do I purchase a product or service?

  • Browse our offerings on the website.
  • Add the desired item to your cart and proceed to checkout.
  • Complete payment through the available payment gateways.
  • You’ll receive your product or service details via email.

Q3: Is there a demo available for your scripts or software?
Yes, demos are available for certain products. Please check the product description or contact us for more information.


2. Delivery and Activation

Q4: How long does it take to deliver the product?

  • Digital downloads (e.g., code, software) are typically delivered instantly upon payment confirmation.
  • Subscriptions (e.g., Canva Pro, Instagram Services) are activated within 24-48 hours after receiving the required information.

Q5: I haven’t received my product. What should I do?
Please check your email (including the spam/junk folder). If you still can’t find it, contact our support team at support@digiware.io.


3. Refunds and Cancellations

Q6: Can I get a refund if I’m not satisfied?
Refunds are available under specific conditions outlined in our Refund Policy. Please review it to check your eligibility.

Q7: Can I cancel a subscription service?
Subscriptions cannot be canceled once activated. Please contact support for further clarification.


4. Technical Support

Q8: Do you provide installation support?
Yes, we provide installation guidance for all our products, including PHP Scripts, WordPress Plugins, and Mobile Code.

Q9: What if the product has a bug?
If you encounter bugs or technical issues, contact our support team. We will resolve the issue promptly.


5. Account and Privacy

Q10: Is my personal information safe with Digiware.io?
Absolutely. We prioritize your privacy and follow strict security measures to protect your data. For more details, refer to our Privacy Policy.

Q11: Can I share my account or subscription?
No, sharing accounts or subscriptions violates our terms and may result in suspension.


6. Product-Specific Questions

Q12: Can Canva Pro be used by a team?
Yes, Canva Pro supports multiple users depending on the plan. Contact us for team subscriptions.

Q13: Are the Instagram and YouTube services safe?
Yes, we provide services that comply with platform policies and ensure safety. Misuse, however, may lead to account issues.

Q14: Are updates included in PHP Scripts or Software?
Yes, if the product includes free updates, you’ll receive them as per the terms outlined in the product description.


7. Contact Us

Q15: How can I reach Digiware.io for further questions?
You can contact us via email at support@digiware.io. We’re happy to help!


If your question isn’t listed here, feel free to reach out to our support team. We’re always here to assist you!

Team Digiware.io

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